Disabling Online Services

You can disable the patient's online services globally or by specific module if:

  • The patient chooses to opt out of Online Services or a specific module, or
  • The service is being abused by the patient

Online Appointments functionality is disabled automatically for a patient if they exceed the practice's online DNA limit. See Patient Reached Online DNA Limit - Online Appointments Access Disabled.

In this section

To Disable a User Account

Online DNA Limit Exceeded - Online Appointments Access Disabled